SMS/Text Messaging Terms of Service

Last updated July 1, 2025

1. Program Description

TV Mounting Experts ("we," "us") offers convenient SMS/text messaging services designed to keep you informed. These services include appointment reminders, exclusive promotions, and direct customer support. By opting in, you expressly agree to receive automated marketing and informational messages at the phone number you have provided.

Your voluntary consent to receive SMS messages is obtained through various clear methods:

  • Checking a designated box on our website forms during sign-up.
  • Texting a specific keyword to our designated short code.
  • Providing your phone number during the checkout process or when booking a service appointment.
  • Giving explicit verbal consent to our authorized staff members.

3. Message Frequency

The frequency of messages you receive will vary depending on your interactions and chosen services. Typical users can expect to receive approximately 4 messages per month, ensuring you stay updated without being overwhelmed.

4. Costs

Please be aware that message and data rates may apply based on your individual mobile carrier plan. We strongly advise you to check with your mobile service provider for details on potential charges. TV Mounting Experts is not responsible for any charges incurred from your carrier.

5. Opt-In & Opt-Out

You have full control over your subscription and can easily opt out at any time through the following methods:

  • Reply STOP to any message you receive from us. This action will immediately unsubscribe you from all future communications.
  • Email us directly at [email protected] with your request to opt out.
  • Call us at 1-704-769-1750 to verbally request removal from our messaging list.

6. Support

For immediate assistance or any questions regarding our SMS services:

  • Reply HELP to any message received for quick information.
  • Visit our dedicated Contact Page on our website for more comprehensive support options.

7. Privacy

We are committed to protecting your privacy and personal information. Your phone number will be used strictly as described in these terms and our comprehensive Privacy Policy, ensuring your data remains secure.

8. Changes to Terms

We reserve the right to update or modify these SMS/text messaging terms of service periodically. The "Last Updated" date at the top of this page will always reflect the most recent changes. We encourage you to review these terms regularly.

9. Contact

Should you have any questions or concerns about these terms, please do not hesitate to contact us:
TV Mounting Experts
3019 Great Falls Dr,
Monroe, NC 28110
[email protected]